Privacy Policy

Last updated: July 19, 2026

This Privacy Policy explains how Excel Merge ('we,' 'us,' or 'our') collects, uses, and protects information when you visit https://www.excelmergeonline.com/ and its related language versions.

Owner: Siba Jana

Website: Excel Merge

Website URL: https://www.excelmergeonline.com

Contact Email: [email protected]

Contact Page: https://www.excelmergeonline.com/en/contact

Location: Howrah, West Bengal, India

1. Information we collect

We do not collect, store, or transmit your files, spreadsheet data, or passwords. All file processing happens entirely locally in your browser.

If you contact us through email or the contact page, we only receive the information you voluntarily provide, such as your name, email address, and the contents of your message.

Server Logs & IP Processing

When you visit our website, we automatically collect basic telemetry such as your user agent, device type, referrer, and language. We process your IP address for security rate-limiting and generate a cryptographic one-way hash (SHA-256) to count unique visitors. We never store raw IP addresses in our databases.

Uploaded Files & File Contents

For features that require server-side processing (such as heavy merging or PDF conversions), your uploaded files are processed strictly in server memory (RAM). They are immediately discarded once the response is sent back to you. We do not persist, cache, or inspect the contents of your files.

We use your browser's Local Storage to save functional preferences, such as mail merge templates and UI theme settings. This data remains entirely on your device and is never transmitted to our servers.

Administrative & Authentication Data

End-users do not have accounts on our platform. For internal staff and administrators, we use secure HTTP-only session cookies to manage administrative access.

2. How we use your information

We may use the information we collect to:

  • Operate, maintain, and improve the website.
  • Respond to your questions, support requests, or feedback.
  • Maintain website security and prevent misuse.
  • Remember language or basic user preferences where applicable.
  • Comply with legal obligations when required.

3. Cookies and similar technologies

The website may use limited cookies or similar technologies to support essential functions, basic preferences, and website stability.

For more information, please read our Cookie Policy.

4. Third-party services

We may use third-party services only where necessary for website delivery, hosting, performance, security, or social features.

If you interact with third-party services or links, your information may be processed according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

Analytics Data

We use Google Analytics 4 to understand how users interact with our website. Google Analytics collects anonymized usage data and uses cookies to track session information.

Advertising Data

Our free service is supported by Google AdSense. Google and its partners may use cookies to serve personalized advertisements based on your prior visits to our website or other websites.

Other Service Providers

We use a PostgreSQL database to store anonymous telemetry, user feedback, and contact form submissions.

5. Data sharing

We do not sell your data to third parties. Because we do not collect your files or personal data, there is absolutely nothing to sell or share with anyone.

6. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining security, and meeting legal obligations.

Contact form submissions and feedback messages are retained indefinitely for customer support and product improvement purposes, unless you request their deletion.

7. Data security

We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

8. Your rights & Account Deletion

Because we do not require account registration and do not store your files or data on any server, we cannot delete your account or information (as we simply do not possess it).

Your files remain exclusively on your device. If you contact us via email, you may request the deletion of your email correspondence.

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information you have submitted to us (e.g., via our contact form). To exercise these rights, please contact us using the information below.

9. Children's privacy

This website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

10. International users

The website may be accessed from different countries and languages. By using the website, you understand that your information may be processed in accordance with this Privacy Policy and applicable laws.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, legal requirements, or business practices. Any updates will be posted on this page with a revised 'Last updated' date.

12. Contact us

If you have any questions about this Privacy Policy or want to make a privacy-related request, please contact:

Siba Jana

Email: [email protected]

Contact Page: https://www.excelmergeonline.com/en/contact

Location: Howrah, West Bengal, India

You can also visit our Contact Page